Transferring your domain name to a different registrar is free, takes about 10 minutes and can save you a lot of money. So, if you’ve found a cheaper domain registrar (like us!) then follow these simple steps to start saving money!

What is a domain registrar? A domain registrar is registered business that processes new domains or renews existing ones with the official internet group known as ICANN. They may be authorised by ICANN directly or a reseller of such a company. It is important you register with an official registrar to make sure your domain is recognised on the internet.

How do I transfer my domain name?

  1. Log in to your current domain registrar: Go to your account and click on Domains. If you don’t know who your registrar is, you can look it up here. Click on the domain you want to transfer.
  2. Find the domain password (also called the UDAI or domain key): It is generally an alphanumeric key like this: fKt78p (just an example). Some registrars may email it to the domain owner rather than display it onscreen. You may need to hit the reset option and wait for a new UDAI to be generated. Copy and paste the password (or write it down) – you will need it when registering with your new registrar. Remember it is case sensitive so write it down exactly. Repeat these steps for each domain you want to transfer.Important: Your domain key should be protected. It is recommended you don’t share it as it could allow someone to take control of your domain name.
  3. Transfer the domain to the new registrar: Go to your new domain registrar and choose the transfer option (click here to use our domain registrar). Follow the prompts, entering your domain name and the domain password (UDAI). You can repeat these steps for each domain you want to transfer. You will normally be required to create an account with your new registrar – the email address entered will be used to remind you when the domain needs to be renewed. Payment should be free, and to avoid entering credit card details you can select the account credit option. Complete the transfer.

In some cases, as the domain owner, you will receive an email asking you to confirm the transfer. That’s it, you’re done! The transfer will be finalised by your new registrar in less than five working days.

How much does it cost to transfer a domain?

It’s absolutely free. And if you get stuck your current registrar should help you for free to get your domain password so you can move to a new registrar.

What about the registration period I’ve already paid for?

You don’t lose any registration you’ve already paid for – it’s automatically carried across to your new registrar.

What are some reasons I can’t transfer my domain?

There might be some instances where a domain is unable to be transferred.

  • The domain is locked – The domain owner will need to unlock it with the current registrar (beware of some providers like Wix or Squarespace who may lock your domain, preventing you from transferring it away).
  • The domain is private – Disable domain privacy before transferring it.
  • The domain is pending release – The domain expired and is now in the pending release phase. You will need to wait until it is fully released before you can register it at the new registrar.
  • The transfer hasn’t been approved by the domain owner – Contact your current registrar for assistance.
  • Domain has expired – Contact your current registrar for assistance.
  • Domain password is wrong or has expired – Check it’s correct or get a new password from your registrar (following the steps above).

If you get stuck or need advice, feel free to contact us.

How do I transfer my domain name?
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