The process of using Microsoft Outlook to collect your Google Apps email is not always smooth and has stumped even expert IT professionals so if you’ve encountered issues then don’t feel bad – it’s happened to the best of us. But there is hope. It does work and it’s simpler than you think.
Firstly follow the instructions Google provides (this is for Outlook 2007 but similar rules apply for other versions). Enter your email settings (as shown below) and specify the incoming (imap.gmail.com) and outgoing (smtp.gmail.com) email servers then stop!
After entering your details as shown above (obviously your specific Google App email settings) then click More Settings button. It is very important you do this before clicking Next or testing the account settings.
Modify the Outgoing server and Advanced settings as per Google’s instructions (also shown below). Click OK to save your changes. Now click Next to complete setting up your new Google Apps email account in Outlook.
Add a comment below if this did or didn’t work for you – or if you discovered a different issue that you managed to resolve.